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Permissions issues in JIRA CLOUD


I need to hide the projects on our main portals, we have around 28 to 30 projects. Only few of them should be visible to the customers. For this i tried much to google and found the solution which actually worked fine. But i am getting a error message on all the projects now. Why is it happening? what i need to change? please suggest.

In the permissions.--->Browse project > I removed> Service desk customer - portal access


Error on the project appears like below.portal error.JPG

1 answer

0 votes
Jack Community Leader May 28, 2019

I would suggest you provide the steps of what you did or the link and relevant section for what you did so we can better assess the possible issue here.

FWIW, the way to control access to projects is via the permissions. A good article is here

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