The customer portal I'm building in Jira Service Desk has just two options:
The WebHook I've established between Jira and PagerDuty should fire for EVERY issue created in my project. However, it never fires for one from a Service Request and only fires for certain Incident Requests, depending on which Workflow I'm using. This inconsistency doesn't make sense. I need to solve this.
Might anyone else have experienced this phenomenon?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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