It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Organizations field in Create Issue Screen

Antonio Klaric Jan 22, 2018

Hello,

I need to add organizations field while creating a ticket in Create issue screen.

Is it possible to do this?

 

Also, I was wondering if it is possible to get Organizations field populated in Jira customer field?

If, for example, I connect Jira SD with Active Directory, will Jira get organizations field from AD ?

 

Best regards,

Antonio

1 answer

0 votes
H K Jan 22, 2018

Unfortunately it is not possible to add the organization to the create issue screen in Jira because of this issue:

https://jira.atlassian.com/browse/JSDSERVER-4723
Maybe you want to vote for that, too.

If you create the ticket as customer in the portal or on behalf of a customer you can add it to the screen.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira Service Desk

4 changes to queues and issues you don’t want to miss

Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...

865 views 9 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you