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Organization e-mail notifications Edited

Hi,

 

I'm using Jira service desk cloud and when a customer file a ticket throuh the portal, an emaul notification goes to all the customers in the same organization.

How can I desable that while keeping notification only goes to the request reporter?

1 answer

0 votes

Hi,

Under Project Settings - Customer Notifications - Disable the "Organizations Added" notification.  That is what is spamming everyone in the Organization.

Hope that helps

Susan

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