One of our Service Desk users can't see all his issues through the portal.

Matt Wickey December 12, 2014

This doesn't seem to be related to the Customer Request Type field. I know there was formerly a problem with this but I think it's been fixed. We are using JIRA and Service Desk OnDemand.

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Elisa [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 15, 2014

Hi Matt, 

Did you try to perform a background-reindex ?

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