I'm trying to review the Service Desk module within Jira. However, when reviewing the plug ins, it states that the Service Desk is unavailable. Trying to click on get started (https://itimltd.atlassian.net/servicedesk/agent/create-welcome) I receive a 404 message.
From your description, it appears your instance did not properly start up the ServiceDesk add-on, causing some modules to be unloaded. With that, we had a recent issue, which was just resolved: https://jira.atlassian.com/browse/JSD-712
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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