Does anyone know how/what to configure the JIRA service desk Email Channel settings with an Office365 Shared Mailbox account? I'm aware that the server name should be outlook.office365.com but I'm not sure on what I enter for the username, as its a shared mailbox. Can anyone help with what username I should enter? As you may know, shared mailboxes doesn't require a password. When I enter firstname.lastname@example.org and my standard password, I get an authentication error.
Any help would be much appreciated.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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