Thanks for your response.
I meant, after changing the issue type, the folowing changes of the status are not reported to the requesters, but I realized that it happens only in case of diferent workflows belongs to each type (I configured like that, because each type has diferent treatment)
But if the same workflow belongs to 2 or more diferent types, after you change the issue type (moving the issue type), the reporter receive all the following notifications succesfully.
To solve that problem, i have joint all the workflows in only one, so i hope to dont have the same problem in the future.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs