Based on my understanding of the Starter license for Service desktop, I can add up to 3 agents.
However, if I try to add more than one agent, the service desktop keep asking me to upgrade my license.
How do I fix it?
As below images, I only added 2 users in jira-servicedesk-users group, the license also tell me that I only use for 2 for agents.
is there my misunderstanding for service desktop license?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs