Looking into our internal logs, it seems the emails sent from Atlassian are re.jected by the mail server with the error:550 Previous cached callout verification failure. Sender verify failed
Please reach out to the mail server team to further look into the issue.
Below could be the two quick fixes:
Also, make sure to whitelist all the Atlassian-cloud-IP-ranges-and-domain so that the requests are not blocked by the firewalls.
Hi I have a problem in send mail of Jira...
An error has occurred with sending the test email:
com.atlassian.mail.MailException: javax.mail.MessagingException: Could not convert socket to TLS;
nested exception is:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: timestamp check failed
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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