I'm using Insight - Asset Management, when following the documentation:
When attempting to "Create the Insight custom field" I simply do not see any Insight fields in any of the categories (Standard or Advanced).
Has anyone had this issue and is there a solution? It's pretty much a deal breaker if we can't relate tickets to Insight objects.
I'm sorry to say but I have never encountered this problem. And of course it would be a dealbreaker if you can't do this.
Can you confirm that you are logged in as a JIRA administrator and in the administrator section under "custom fields" when you try to add a new field this does not appear:
I'm assuming not but just trying to rule out the obvious..
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