I've just bought a JIRA Service Desk license and uploaded the obr file for it to JIRA Software via the Mange add-ons feature. I do not see any options to create a Service Desk project... only Software or Business projects.
What am I doing wrong? I have found a couple articles on people experiencing this but their issues seem to be caused for different reasons such as disabled plug-ins. I have checked and do not have disabled service desk plug-ins under Manage Add-ons. Oddly enough though, when trying to query SQL for plug-ins, I get a response that 'pluginstate' is not a valid object.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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