You are talking about portal-only customers, right? If yes, then this is an expected behaviour.
Atlassian recently made changes to portal-only accounts to comply with GDPR. You can have more information about this here: https://www.atlassian.com/blog/announcements/atlassian-and-gdpr-our-commitment-to-data-privacy
Hope this helps.
yes, portal only customers.
When I run a report on a project and I include the reporters name, it pulls in the gibberish and not the proper name. Is that expected behaviour?
When I want to tag the reporter in a comment on the ticket is shows the gibberish however the proper name shows once the comment is sent.
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