New Jira Experience - Raise a Request

Doug Aliff September 20, 2017

I am checking out the new Jira experience. In Jira Service Desk, Raise a Request is gone. We use this function when we open a ticket on our customer's behalf to ensure they see issues via their portal.

Am I overlooking it? Is there a better, newer, shinier way?

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Doug Aliff September 20, 2017

Don't you hate it when you post a question and the immediately find the answer? 

Once I figured out how to go to the Service Desk project, I found the Raise a Request function.

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 20, 2017

@Doug Aliff, assume you are on Server? I still see on Cloud...

raise_req.jpg

Doug Aliff September 20, 2017

Go to where you usually log out and click on Experience the new jira. Everything changes!

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 20, 2017

Ah yes. sorry I forgot that I had two accounts one I had changed and one I had not. :-) And yes still there but as you said...everything is different.

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