New Jira Experience - Raise a Request

I am checking out the new Jira experience. In Jira Service Desk, Raise a Request is gone. We use this function when we open a ticket on our customer's behalf to ensure they see issues via their portal.

Am I overlooking it? Is there a better, newer, shinier way?

2 answers

1 accepted

Don't you hate it when you post a question and the immediately find the answer? 

Once I figured out how to go to the Service Desk project, I found the Raise a Request function.

0 vote
Jack Brickey Community Champion Sep 20, 2017

@Doug Aliff, assume you are on Server? I still see on Cloud...

raise_req.jpg

Go to where you usually log out and click on Experience the new jira. Everything changes!

Jack Brickey Community Champion Sep 20, 2017

Ah yes. sorry I forgot that I had two accounts one I had changed and one I had not. :-) And yes still there but as you said...everything is different.

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