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I am checking out the new Jira experience. In Jira Service Desk, Raise a Request is gone. We use this function when we open a ticket on our customer's behalf to ensure they see issues via their portal.
Am I overlooking it? Is there a better, newer, shinier way?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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