I have JIRA Core, JIRA Service Desk, and JIRA Software licenses installed. The system won't let me add a JIRA Software user to the jira-administrators group because I have used all of my JIRA Service Desk licenses. Unfortunately, most of the people that I want to do things like confugre workflows and configure custom fields are in the software side of the world.
How to I add a user to jira-adminstrators without give them a JIRA Service Desk license?
You probably need to go to the Application Access page and remove access for JIRA Service Desk from jira-administrators.
Assuming server: <yourbaseurl>/secure/admin/ApplicationAccess.jspa
I have a 3 user license for JSD and I have a 10000 user license for JSW. And 5 admins that are members of jira-administrators and it all works fine.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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