i need to reset my password while i do not have the current password ,
i succeed to login through google authentication.
but i need to change the password for the normal login for some plugin.
can you please tell me how to reset the password ? thanks.
Hi @Avishay Hirsh,
In case you are using the Cloud products and therefore you use Atlassian Accounts to authenticate, then the procedure to set a password is the one detailed in the workaround section of https://jira.atlassian.com/browse/JRACLOUD-46830:
If this is not applicable because you didn't have a password previously set in id.atlassian.com and therefore you cannot use the change-password form. Then do the following:
- Go to https://id.atlassian.com/login/resetpassword
- Enter you email, complete the CAPTCHA and click on Send
- Once you receive the password reset email, do not click on the button to Access but on the link below that says "reset password".
- Fill up the new password and you are done.
Please let me know if this helps.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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