Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

Recognition

  • Give kudos
  • My kudos

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Need to have a graph to display issues raised by Organization Edited

Hi Team,

We are setting up our dashboard where we want to display the issues raised by a customer in a specific time frame. We have several customers (Organizations) in our portal and tickets keep coming on a daily basis.

Our target is to get the customer reported tickets in past 7 days and display a graph which shows the workload for each customer.

Currently we are unable to get the Organization in pie chart in our dashboard.

Kindly help us with this request.

1 answer

0 votes

Ddeka,

How many organizations do you have?

If you don't have too many, you can write a query to  pull tickets raised by a specific organization and then report on those queries.


Example:
reporter in organizationMembers("TEST Org") AND project = SD AND resolution is EMPTY AND "Request Type" is not EMPTY

Hi Kian,

we have around 100 Organizations and the number will increase in future. So if you can provide us any alternative.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

263 views 4 6
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you