Atlassian Team members are employees working across the company in a wide variety of roles.
April 2, 2019 edited
Hi Yolanda,
Yes, you can change the name of the status in the workflow and after that, you must edit the SLA to make sure to add the new status for the SLA to stop. If you face any issue or have any other question, please let us know.
Regards, Angélica
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