Just signed up for Service Desk + Confluence trial. Wanting to create very simple web page for customers to see several FAQ articles and link to form to submit ticket.
I log into my Admin account to set this up and am immediately lost. Can anyone point me in right direction to get started? Thanks
For customers to be able to find articles in the customer portal, you need to link the Confluence space to this project, so all pages from this specific space will be available for customers to search.
Just to make sure that we are on the same page, when you say Public website, you mean the Customer portal? Where are you searching the FAQ? If possible, send us a screenshot.
For a list of articles, you can use the feature "Category", please check the documentation below for more details:
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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