Hi, Can anybody help me?
I have a SQL query for a service desk table. At the local server, it works great, but on the production server, my SQL query cannot find ServiceDesk tables. After, that I added a schema (public."AO_54307E_ORGANIZATION_MEMBER") and quotes for fields in condition (WHERE "USER_KEY" = '.....' )- it has worked.
Without quotes, the query cannot find the fields
What is the problem on the production server? I don't have an admin access, but I should tell admin, what he has to do
Ideally, stop reading the database with SQL, as it's the worst possible way to report on Jira data. Then you don't care about quotes.
Your test and production servers have been configured slightly differently, and my guess is the production server has been set up to be case sensitive or with a different character set than your test server, but it's hard to tell without comparing the my.cnf files for the two databases.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs