My People Tab looks different from what it should look like: How can I change it?

I have a local JIRA Service Desk installation (JIRA 6.4.3/SD 2.4.2). I noticed that the People Tab looks different from the screenshot displayed in the documentation (https://confluence.atlassian.com/display/SERVICEDESK/Setting+up+service+desk+users#Settingupservicedeskusers-ThePeopletab)

See attached screenshot for my actual People tab:

Capture.PNG

Why doesn't show my local installation the correct people tab and how can I change it?

1 answer

1 accepted

Hi Peter,

It sounds like your license for Service Desk is an older v1 license, instead of the newer v2 license (or an evaluation license).

You should check what license is installed, and make sure it is what you expect.

Regards,

Matt

Hi Matthew,

I have exact the same issue. When i look at my license 

 

Version: 2.3.6
Vendor: AtlassianAdd-on key:
com.atlassian.servicedesk
10-user starter license, Standard, expires 09/Apr/16
Valid
SEN-4849642
What van we do? 

Thanks! I have posted the request. Thanks!

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