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Modify the User Portal in Jira SD

Hello everyone.

I need to make the following modifications to the Customer Portal:

 

1. Hide the search engine in the Help Center.

2. The Help Center starts showing only the links to the active projects. That is, without showing the "Popular" section.

 

I would appreciate some info about it.

Thanks in advance.

José Manuel.

3 answers

1 accepted

1 vote
Answer accepted

Look at a free addon called "HelpCenter Corrector"

https://marketplace.atlassian.com/apps/1218115/helpcenter-corrector?hosting=server&tab=overview

You can use that to hide the search bar and do some other neat tricks.

I'm going to try it, it seems to be exactly what I'm looking for. I hope it works.

Thank you very much Andrew.

Regards.

0 votes
Ismael Jimoh Community Leader Oct 05, 2019

Hi @JOSE MANUEL GONZALEZ 

Without a rewrite of the service desk application from source code or a redirect when specific urls are being accessed, I do not know how you can achieve the customization you described.

Cheers.

Thank you for your reply Ismael.

Regards.

I recommend to try Theme Extension for Jira Service Desk. It allows you to hide search engine, change Help Center completely (for example using categorisation feature), and many many more. 

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