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Modify the User Portal in Jira SD

Hello everyone.

I need to make the following modifications to the Customer Portal:


1. Hide the search engine in the Help Center.

2. The Help Center starts showing only the links to the active projects. That is, without showing the "Popular" section.


I would appreciate some info about it.

Thanks in advance.

José Manuel.

3 answers

1 accepted

1 vote
Answer accepted

Look at a free addon called "HelpCenter Corrector"

You can use that to hide the search bar and do some other neat tricks.

I'm going to try it, it seems to be exactly what I'm looking for. I hope it works.

Thank you very much Andrew.


0 votes
Ismael Jimoh Community Leader Oct 05, 2019


Without a rewrite of the service desk application from source code or a redirect when specific urls are being accessed, I do not know how you can achieve the customization you described.


Thank you for your reply Ismael.


I recommend to try Theme Extension for Jira Service Desk. It allows you to hide search engine, change Help Center completely (for example using categorisation feature), and many many more. 

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