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Mobile Notification when new issues gets created.


I am missing some features before Jira ServiceDesk ready to be used by us.

Is it possible to when new issues gets created, we also receive notification via the jira android app? We receive all other notifications but not when new issues gets created.

Anyone know if there is a setting or something to enable that? 

1 answer

0 votes
Ismael Jimoh Community Leader Nov 20, 2019

Check the notification configuration for issue created.

This confirms if notification is fired  to You on issue created.


Yes i have set up in the Notification Scheme. And i can confirm that the new issue has generated a notification to me on email, but not in the mobile app.

I need to get into the mobile app, and update the notification pane and then i see the new issue.

Ismael Jimoh Community Leader Nov 22, 2019

In this case, please raise a feature request with Atlassian as they would need to implement it.

You can raise new requests here.


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