I already found the answer that I sadly can't merge tickets.
Is it also not possible to split tickets/issues in JIRA Service desk?
A few months ago we released the cloud app Merge Agent for Jira and Jira Service Desk.
Since Merge Agent for Jira focuses especially on Jira Service Desk I'm sure it can help you a lot in your day-to-day business.
Don't hesitate to get in touch with us if you have any feedback or feature requests.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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