Dear JIRA Team,

 

Does JIRA provide ability to send mass mailers to all/selected contacts of a Project from Agent's role ?

Ex: Service Desk Agent wants to sent mass mailer to his/her project customers.

 

Regards

Campus JIRA Implementation Team

1 answer

0 votes

Hi,

Natively as an admin you can send an email to all JIRA users, however, for what you're looking to accomplish it sounds like you're going to need an add-on such as Email This Issue or another similar type of add-on.

I would also recommend creating a Suggestion on JAC for this behavior.  If you do that please link the ticket here so the Community can vote on the ticket and add impact.

Cheers,

Branden

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