Dear JIRA Team,


Does JIRA provide ability to send mass mailers to all/selected contacts of a Project from Agent's role ?

Ex: Service Desk Agent wants to sent mass mailer to his/her project customers.



Campus JIRA Implementation Team

1 answer

0 vote


Natively as an admin you can send an email to all JIRA users, however, for what you're looking to accomplish it sounds like you're going to need an add-on such as Email This Issue or another similar type of add-on.

I would also recommend creating a Suggestion on JAC for this behavior.  If you do that please link the ticket here so the Community can vote on the ticket and add impact.



Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

1,008 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you