It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Dear JIRA Team,

 

Does JIRA provide ability to send mass mailers to all/selected contacts of a Project from Agent's role ?

Ex: Service Desk Agent wants to sent mass mailer to his/her project customers.

 

Regards

Campus JIRA Implementation Team

1 answer

0 votes

Hi,

Natively as an admin you can send an email to all JIRA users, however, for what you're looking to accomplish it sounds like you're going to need an add-on such as Email This Issue or another similar type of add-on.

I would also recommend creating a Suggestion on JAC for this behavior.  If you do that please link the ticket here so the Community can vote on the ticket and add impact.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

Tell us how you've implemented Change Management

Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...

336 views 0 7
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you