Dear JIRA Team,

 

Does JIRA provide ability to send mass mailers to all/selected contacts of a Project from Agent's role ?

Ex: Service Desk Agent wants to sent mass mailer to his/her project customers.

 

Regards

Campus JIRA Implementation Team

1 answer

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Hi,

Natively as an admin you can send an email to all JIRA users, however, for what you're looking to accomplish it sounds like you're going to need an add-on such as Email This Issue or another similar type of add-on.

I would also recommend creating a Suggestion on JAC for this behavior.  If you do that please link the ticket here so the Community can vote on the ticket and add impact.

Cheers,

Branden

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