Make all transition option visible for an agent

Hello, everyone.

Today my big concern is usability for service desk agents. Can I somehow make all transition option visible on the screen - not via drop-down list (see the screenshot below)?

Can I edit the upper tool bar, in short?

The size of the buttons, their order and so on.

Screenshot_5.png

Doesn't have to do with screens, I am afraid.

Thanks in advance so much

1 answer

1 accepted

This widget could not be displayed.

Оh, thanks! going into it now!) We are at Server.

Thanks so much! Totally worked for us.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

9,646 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you