Today my big concern is usability for service desk agents. Can I somehow make all transition option visible on the screen - not via drop-down list (see the screenshot below)?
Can I edit the upper tool bar, in short?
The size of the buttons, their order and so on.
Doesn't have to do with screens, I am afraid.
Thanks in advance so much
For Server, see https://confluence.atlassian.com/adminjiraserver070/advanced-workflow-configuration-749383189.html#Advancedworkflowconfiguration-customisingtransitionsonviewissue and look for opsbar-transitions
For Cloud, you can't do it yourself, but you can ask https://support.atlassian.com/contact to do it
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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