Métricas e Calendário

Bom dia.

 

Gostaria de saber se existe a possibilidade de usar métricas e calendários diferentes para o mesmo projeto.

1 answer

0 vote
Jack Brickey Community Champion Jul 18, 2017

I translated so hope I have the question right. :-)

Yes you can have multiple calendars for a project and you can set up your SLAs to align with a specific calendar. Have a look at the following documentation and see if this is what you are asking for or not.

https://confluence.atlassian.com/servicedeskcloud/setting-up-slas-732528967.html#SettingupSLAs-calendarCreateSLAcalendars

google translation...

Sí, puede tener varios calendarios para un proyecto y puede configurar sus SLA para que se alineen con un calendario específico. Echa un vistazo a la siguiente documentación y ver si esto es lo que está pidiendo o no.

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