Linking between jira an Confluence via Service Desk

Hello,

we have JIRA (with Service Desk) and Confluence running unter different ULRs.

i. e. jira.domain.de and confluence.domain.de

We successfully linked Service Desk with a specific category in Confluence. Users can search this category and get results. Now when a user click on one of the results there will be a 404-error because JIRA links to http://localhost/plugins/servlet/remotepageview?pageId=3735558 instead of linking to http://confluence.domain.de/plugins/servlet/remotepageview?pageId=3735558.

So my question is, how I can say JIRA Service Desk, that confluence is running under confluence.domain.de and not localhost.

Thanks and best regards

Marco

1 answer

I got ist. I only had to reestablish the application links. Now everything works fine 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

794 views 5 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you