I've created an Jira Service Desk project to open tickets to the IT Team. I would like to know how can I limit the access to this JSD to people with a concrete email domain (my enterprise's domain).
Currently, Jira Service Desk does not have a domain restriction for sign up. We have a feature request suggesting the implementation of this ability:
For now, the best option would be set the project as closed by going to Project settings > Customer permissions > "Who can access the portal and send requests to Service Desk?" > "Customers my team adds to the project" and add manually all the users from this domain.
You can copy a list of email and paste on "Add customers" on the customers' page.
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