Scenario: I woudl like to publish release notes on our product as KB articles in order to help our users when they are raising tickets.
Limitation: It seems that I can only link my Jira Service Desk to a Public space, this is not something I can do as we do not want our competitors to be able to see our release notes, only authenticated Jira Service Desk users.
Has anyone else had this problem? How did you handle it?
if your Jira Service Desk and Confluence are on the same url (they are connected together via system applink - to see this you can go to <>/plugins/servlet/applinks/listApplicationLinks) then there is an option to let your project customers to see the sapce without opening it to the world
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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