It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

KB articles displaying issues in customer portal

Hello everyone,

We are happily using the feature of connecting KBs to Service Desk and being able to read articles on the customer portal.

We have gotten reports that articles displayed in the customer portal show some issues with how text is being broken in lines. You can see an example in the screenshot below:

KBLineBreak.PNG

Was this already being addressed in a bug report somewhere?
Is there any quick fix or workaround for this?

Thank you for helping and all the best!
-Jousef

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

Tell us how you've implemented Change Management

Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...

979 views 3 13
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you