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Jira service desk integration with jira Infra


I have JIRA software and JIRA service Desk installed in separated instances on premise. Both are at different levels of a DMZ and behind a firewall. Therefore, could you please tell me the flows that must be enabled (outgoing and incoming) to allow the communication between the 2 instances? 

many thanks in advance

1 answer

0 votes
Keri Atlassian Team Sep 12, 2018

Hey Joao, 


You can connect the two together using Application links - Using applinks to link to other applications


We've got a great troubleshooting guide there to help you get the two communicating together. 



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