Jira service desk integration with jira Infra

[Joao David]

Hi,

I have JIRA software and JIRA service Desk installed in separated instances on premise. Both are at different levels of a DMZ and behind a firewall. Therefore, could you please tell me the flows that must be enabled (outgoing and incoming) to allow the communication between the 2 instances? 

many thanks in advance

[Keri]

Hey Joao, 

You can connect the two together using Application links - Using applinks to link to other applications

We've got a great troubleshooting guide there to help you get the two communicating together. 

Cheers, 

Keri