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Jira service desk fails in Chrome and IE

Many of our users are facing this problem. Request you to fix it our give us a work around.

 

In spite we followed the troubleshooting tips given by Atlassian

 

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1 answer

0 votes

Hi there,

Thank you for reaching out to Atlassian Community!

Related to this error, there are two most common causes that are cookies/cache and browser extension.

You mentioned that you followed the steps of our documentation, so I would like you to make these other tests:

You can find how to add trusted sites on the link below:

Please, give it a try and let us know how it goes.

Regards,
Angélica

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