We are using JIRA v6.3.14 with SD v2.3.2 and when a 'Request participant' replies via email SD never receives the update/comment.
How can we troubleshoot this issue? It is causing quite some frustration for the customers using SD.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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