Our Jira server instance is going down from time to time, every few days we are seeing that the jira is not available and we need to start it again vi ssh connection to the server.
What can be the root cause? and which more information do you need?
Welcome to the community!
Please check the log files for error details or even you can run the log analyzer from Jira.
Logfile location: <JIra_Home>/log/Atlassian-jira.log file
Log analyzer : log in to jira as Admin --> System --> troubleshooting & support tools.
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