Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira's new look

Hello guys!

Some time ago I've worked on the company where Jira Service Desk has been the main tool. 

At the moment I need to run my own project and I stopped at Jira Service Desk setup. On my previous place Jira looked just like that: http://joxi.ru/8AnkBvPu776RDr
But at the moment while I'm setting my project, I can't handle how to change the interface from that: http://joxi.ru/12M9pMat00RnB2

It's essential for me to have components, change type and priority in the upper middle section. Is there are ways to achieve this?
Thank you in advance!

1 answer

1 accepted

1 vote
Answer accepted
Jack Community Leader Nov 27, 2019

You can disable (for now) the new view by going to your settings. Click on your avatar lower-left > settings and toggle Jira Labs. Eventually the old view will disappear but you can still do all of the things you require in the new view. You simply need to configure the Layout - Project settings > Issue Layout.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

133 views 1 0
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you