I am using Jira Software v8.5.1 x64 on my Windows 10 Server machine.
I set up the installation manually. Because I want to contact MSSQL 2016. To master database management.
I successfully pass the connection test before completing the database settings
After setting up the database settings during installation, I click the next button, the application goes to the next stage redirects to the error page.
Then I can't access the application again. Continuously redirects to the same error page.
Error page link : http:localhost:8080/secure/errors.jsp
Actions to correct the problem
I've cleaned up all the files for the installation. I tried to make a clean installation again. But in the same place, I encountered the same error.
I also tried the solution on the page I shared on the link. But it didn't solve my problem.
How can I solve this error? I'm open to your help and feedback.
Thank u so much
Enes Gezici - Software Engineer
Hi @Enes Gezici
I'll try to help you in this.
What does Atlassian Jira log file say? You can find it in the Jira-Home folder (mostly C:\Program Files\Atlassian\Application-data\log\atlassian-jira.log).
Configuration wizzard can run all over again if you delete the dbconfig.xml file from the Jira-Home folder.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event