were you able to find a soltuion? I am working on the same issue and have been having some success with this. but would like to use my exact sla number https://docs.eazybi.com/display/EAZYBIJIRA/Issue+resolution+days+reporting
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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