I'm the admin of JIRA & Confluence application in the company.
we consider to purchase Jira service desk. so nowadays We have tested features. at this moment, our issue is it seems like customer can not modify the ticket which he created. is it really the features which atlassian intend?
it does not make a sense, the user can not modify the ticket which he created.
i hope that there is a configuration which i do not yet know.
please advise me.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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