Hi Team I am using JIRA Service Desk.I am creating a Ticket through JIRA Service Desk eg I am creating a software request ticket.When i click "Need a software".A list containing multiple softwares come up like operating system,antivirus,Servers etc.This is perfectly fine.I just want to know if i select a software from that list eg "operating system" , another 3 - 4 text boxes should open which should ask "which operating system "?" how much bit" ? etc etc.Is there any way to do this ?
You can use plugin for service desk called service pack for JIRA service desk: https://marketplace.atlassian.com/plugins/com.intenso.jira.plugins.jsd-extender
There is option dynamic forms for customer portal. You choose select custom field, option and what field should be shown when you choose this option.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot