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Hi Team I am using JIRA Service Desk.I am creating a Ticket through JIRA Service Desk eg I am creating a software request ticket.When i click "Need a software".A list containing multiple softwares come up like operating system,antivirus,Servers etc.This is perfectly fine.I just want to know if i select a software from that list eg "operating system" , another 3 - 4 text boxes should open which should ask "which operating system "?" how much bit" ? etc etc.Is there any way to do this ?
You can use plugin for service desk called service pack for JIRA service desk: https://marketplace.atlassian.com/plugins/com.intenso.jira.plugins.jsd-extender
There is option dynamic forms for customer portal. You choose select custom field, option and what field should be shown when you choose this option.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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