Jira Service Desk proxy via Apache2

Is it posible to proxy Jira Service Desk specyfic customer portal via Apache ??

I want to share to our clients specific customer portal not all Jira application like in doc.


For example I want to do it via proxy:

local instalation of jira http://jira_local:8080/servicedesk/customer/portal/4

to be available in internet on address FQDN http://helpdesk_customers

1 answer

Don`t think its possible.

There are several forums and questions to Atlassian, but all say not easily implemented or not supported.

Even tried a little myself this morning without any luck. 





Lars, Kantega Single Sign-on

I also belive that itsn't possible, what can be done is to setup a alias on Apache with a virtual host, and then redirect it to customer portal URL.

Also does not appear to be possible to restrict the user from access the service desk portal index, thus the customer can sometimes access a level above their intended customer portal, then not viewing the specifc portal request types.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

978 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you