We have a Jira Service Desk server installation, I noticed that on footer appears "Atlassian JIRA Project Management Software (v7.4.1#74003-sha1:03b9948)", but I only have Jira Service Desk installed on this machine.
Is it normal, a bug or an error?
Hi Hugo, yes I think Jira Core is the basic application and Service Desk is on top of that. All the Ticket handling, configutation, workflows, fields comes from jira an the integration with the knowledge base, the queues, the customer portal is Service Desk.
but it does not help, because they do not tell if it is a dependency or not.
Hi Norman, I've made a fresh install using custom options during the installation wizard, nothing about Jira Core was mentioned..
After finished the installation, I log on this new install and the same information was showed as below.
Conclusion: Jira Service Desk server mode needs Jira Core to work, thanks again!
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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