Yes they are most certainly supported.
This Screenshot seems to come from a regular software-project,
not a Service-Desk Project, Service-Desk does not seem to support this.
/edit: as per JSDCLOUD-8623 it is indeed not possible to create sub-tasks for Next-Gen JSD
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hm. Thanks for that. I will contact support. We have subtasks enabled for our products but alas I do not see it. Thanks again!
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