Jira Service Desk: Is it possible for a customer to regret if they picked a wrong date or date-time?

I discovered if I wrongly, by mistake choose a date via the date picker I cannot, as a customer regret the choice, only pic another date. Is there a reset option to use in the customer portal where we added a custom field with date picker. Same question for date-time picker.


1 answer

Hi Krister,

I believe there is no such option. I would suggest you vote up this feature request if relevant for your need: https://jira.atlassian.com/browse/JSD-2368

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