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While I don't have an implementation plan that I have followed myself, I do believe the documentation below can share some of the best practices when implementing Service Desk for an IT Team with internal customer users:
You may like to use some of the recommendations listed in the documentation in your own implementation of Service Desk for your team!
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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