Jira Service Desk Implementation Project Plan

Do you have a project plan that you followed for your Jira Service Desk implementation that you'd be willing to share? Our service desk supports our internal business users. 


1 answer

0 vote
Pedro Souza Atlassian Team Nov 08, 2017

Hi Shannon,


Welcome to our Atlassian Community!

While I don't have an implementation plan that I have followed myself, I do believe the documentation below can share some of the best practices when implementing Service Desk for an IT Team with internal customer users:

You may like to use some of the recommendations listed in the documentation in your own implementation of Service Desk for your team!



Pedro Souza.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

1,210 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you