Jira Service Desk Cloud and Active Directory

[Yuriy Glukhov]

Hello.

We are going to use Jira Service Desk Cloud. Is it possible to integrate it with Windows Active Directory?

Where can I find the description of the settings?

Do we need additional software?

Thanks.

[Gonchik Tsymzhitov · Accepted solution]

Hello Yuriy!

Unfortunately, you can try trick using Google Apps Integration,

because Cloud is not support.

https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-cloud-active-directory

Google apps support Azure Active Directory.

https://docs.microsoft.com/en-us/azure/active-directory/active-directory-saas-google-apps-tutorial

Hope it helps.

Cheers,

Gonchik Tsymzhitov