I updated Jira, incl Agile and Service Desk from 6.4 to 7.6.
I first did the upgrade to 7.0 and then to 7.6
Now i can see the Service Desk under Apllications, but cannot create a Service Desk Project and the existing project had errors.
I uninstalled the Jira SD and reinstalled it again from applications, version and licenses. I changed the existing SD project to a business project and then after installing back to service desk type.
The project still looks like a business project now. And I still cannot create SD projects.
Confluence and Jira Software work like expected.
How can I install Jira SD properly, so that it has all the functionalities?
Thanks and Regards
On my 7.5.1 instance, I went to the Versions & Licenses page, and installed it from there:
Can you let me know if you're able to try it that way?
If not, it will also help to know what errors you were running into. You can feel free to provide also what came up in your Jira log specifically when you tried to create a project.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs