We have recently set up new Jira environment for our company and would like to import all Open tickets from an existing Jira environment to this new Jira.
Can someone please let me know how I can import existing issues with all required fields as follows to the new Jira:
1. Issue Type;
I have tried to Export an existing issue to CSV but import to new Jira didn't go well:
1. Text format has changed;
2. Comments not imported;
3. Attachments not imported
Can someone please let me know if they have performed a similar task and how you managed to import your issues to new Jira with above-listed fields?
Thank you for your time and looking forward to hearing from you.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs