It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JSD: Need to restrict the portals to certain group of accounts

Vadiraj Deshpande Oct 15, 2018


I have a need to add certain number of existing JIRA users as customers to a JSD portal project. I am currently exploring ways to achieve this as below:

  1. Create a group and add users to it and add the group as organisation in JSD project. This could be easy setup, but every time a new users get added to the system, we need to do this to get that users access. Moreover, there's no easy way to update all existing users to add to the group. 
  2. Look for a free plugin or some automation something (Bob's?) to achieve this. Haven't explored here much.

The issue currently I have is with user setup. Current setup contains both internal (employees) and external customer accounts are created without using any group or role information. 


Thanks for your help.


1 answer

0 votes
Victor Mutambuki Oct 15, 2018

Screen Shot 2018-10-15 at 9.11.35 AM.png


I think this can be achieved by a plugin. The existing options are limited and specific. Please see attached image.


Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira Service Desk

4 changes to queues and issues you don’t want to miss

Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...

879 views 9 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you